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Frequently Asked Questions

Who uses and benefits from the myhana platform?

Why did you build this platform?

Will I be able to speak to a real person?

How much time, stress, and money can this really save me? 

Are there any extra fees?

No, everything provided in myHana is paid for through your subscription. If you choose to privately engage with one the professionals that provide us with content and other services, it is between you and them what you pay

Our faculty and thought leaders have designed a curriculum to support you throughout a transitional phase. This information focuses on, but it’s not limited to, financial and legal matters, transition to higher education, preparation for internships and job interviews, financial matters centered around protecting your child’s assets, as well as continuation of financial support and entitlements your child may qualify for in the future

My child is about to enter school, do you help with IEPs?

 If I decide to stop using MyHana is my content portable?

Do you keep us updated on best practices in caregiving and, where appropriate, advances in medications and even potential cures

Will my information and data be safe?

What if I cannot afford the subscription?

Are you HIPAA Compliant?

What conditions are you all caregivers for? 

How often to you add new content?

What would I have to pay to get all the content and tools you provide?

Is it true that the purpose of the platform is to help caregivers and not as a remedy for the conditions we care for? 

Are you medical doctors?

How do you deliver your content? 

Do you have curriculums, etc.,

Can I participate in community groups made up of other subscribers caring for the same condition as I am? 

How do I know what that the content is right for the stage of caregiving I am in?

myHana™ 2022 | Privacy Policy / Terms of services

Everyone on our team is or has been a caregiver. Between us we have experienced every emotional, financial, physical, and communal stress that accompanies the journey of caring for a family member. When we discovered that there are 53,000,000 American’s that provide unpaid care to a family member, we found that the lack of support was unacceptable, in fact, in many instances we are a forgotten cohort of people. Hence, we decided to do something about it.  

 Why did you build this platform?

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Myhana was designed to help parents, grandparents, siblings, and all professionals involved in providing pieces of the care puzzle to be connect and share critical information in the most efficient manner possible. There can often be more than 20 people i.e., extended family members, clinicians, therapists, legal and financial advisors, teachers, etc., etc., involved in the care of one person. Myhana allows for the seamless connection and the sharing of information between all participants involved in the care protocols.

Who uses and benefits from the myhana platform?

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Yes, all of us at myHana hate the fact that many platforms do not provide the ability to speak to someone. We are not staffed 24/7, but we are available during normal business hours. 

 Will I be able to speak to a real person? 

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Caregiving will never be stress free, but myHana can save you hours per week, thousands of dollars, and provide a great deal of peace of mind, especially when dealing with multiple comorbidities, and eventually handing off care. 

How much time, stress, and money can this really save me? 

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No, everything provided in myHana is paid for through your subscription. If you choose to privately engage with one the professionals that provide us with content and other services, it is between you and them what you pay.

Are there any extra fees?

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Our faculty and thought leaders have designed a curriculum to support you throughout a transitional phase. This information focuses on, but it’s not limited to, financial and legal matters, transition to higher education, preparation for internships and job interviews, financial matters centered around protecting your child’s assets, as well as continuation of financial support and entitlements your child may qualify for in the future.  

I am concerned about navigating the path from adolescence to adulthood. I have heard the term “transition”. Do you help with this? 

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Yes, our experts provide detailed courses on how to best transition care, and what to have in place to ensure that the quality and level of care that you provide is continued. We have also arranged for deep discounts on such things as guardianship and healthcare trusts plus certified disability financial plans.

Our faculty and thought leaders have designed a curriculum to support you throughout a transitional phase. This information focuses on, but it’s not limited to, financial and legal matters, transition to higher education, preparation for internships and job interviews, financial matters centered around protecting your child’s assets, as well as continuation of financial support and entitlements your child may qualify for in the future.  

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Yes, myhana includes deliver a 12-part series on IEPs which will give you the knowledge and confidence to support your child no matter the stage of education s/he is at.

My child is about to enter school, do you help with IEPs? 

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The content you upload into your navigation tool is portable. The content provided by our consultants and other professionals remains inside the platform.

 If I decide to stop using MyHana is my content portable?

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That is a two-part question, yes, as caregiving experts we do keep our subscribers informed on best practices in caregiving. When it comes to medical expertise, we leave the specifics to our medical expert contributors, but we do provide alerts when there are medical breakthroughs.  

Do you keep us updated on best practices in caregiving and, where appropriate, advances in medications and even potential cures.  

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We use the highest level of encryption and security that the Amazon Cloud provides. We believe that your information and data is as secure as it can be.

Will my information and data be safe?

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Yes, our platform is built upon the HIPAA compliant Amazon Cloud, and all team members that need to be are HIPAA Accredited.

Are you HIPAA Compliant?

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We are building a 501c3 to help fund subscriptions for those who truly cannot afford them. We are also building partnerships with Employee Assistance programs so that companies can offer a subscription as an employee benefit. 

What if I cannot afford the subscription?

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As a team we have decades of experience caring for family members with JME, Autism, Down’s Syndrome, and Alzheimer’s. People trust the content we distribute because we have lived the life of a caregiver, and have solicited help and input from many of the country’s leading experts, some of which we have engaged with in our own personal journey.   

What conditions are you all caregivers for?

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Weekly  

How often to you add new content?

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We fully believe that you would have to pay thousands of dollars each year.

What would I have to pay to get all the content and tools you provide?

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That is correct. Global studies clearly show that the healthier (financially, emotionally, physically, and communally) we are as caregivers, the better the outcomes are for those we care for.  

Is it true that the purpose of the platform is to help caregivers and not as a remedy for the conditions we care for? 

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No, we are not, but we do have content that is provided by specialist in multiple conditions.

 Are you medical doctors? 

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Mainly through live and recorded webinars and seminars, videos, but also through white  papers, research reports, and studies.

How do you deliver your content? 

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 Yes, we do. We also have “how to” videos on many subjects related to caregiving.

Do you have curriculums, etc.,

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Yes, you can.

Can I participate in community groups made up of other subscribers caring for the same condition as I am? 

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 We understand that caring for a family member is a journey and that we can all be at different points along the road. Therefore, we make it easy for our subscribers to assess their needs  relevant to where their family member is intellectually.   

How do I know what that the content is right for the stage of caregiving I am in?

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